Website: https://tazkia.shop/step/order-product-name/
Email: mutasimbillh12@gmail.com
Mobile: 01818 832616

1. Introduction

Welcome to Tazkia Shop. By visiting our website, placing an order, or purchasing any product from Tazkia Shop, you agree to comply with the following Terms & Conditions. Please read these terms carefully before placing your order.

2. Product Information

We try our best to provide accurate product descriptions, images, colors, sizes, prices, and other information. However, actual product color or appearance may vary slightly depending on your device screen, lighting, or photography conditions.

3. Product Price

All product prices displayed on our website are in Bangladeshi Taka (৳). Tazkia Shop reserves the right to change product prices, offers, discounts, or promotions at any time without prior notice.

4. Order Confirmation

After placing an order, our representative may contact you by phone to confirm your order and delivery information. An order will be considered confirmed after necessary verification.

5. Customer Information

Customers are responsible for providing correct information, including:

• Customer name
• Mobile number
• Complete delivery address
• Product size, color, or other required information

Tazkia Shop will not be responsible for delivery problems caused by incorrect or incomplete customer information.

6. Delivery

We deliver products through third-party courier or delivery services. Delivery time may vary depending on the customer’s location, courier service, weather, public holidays, or other circumstances beyond our control.

7. Cash on Delivery

Where Cash on Delivery (COD) is available, customers may pay the applicable amount upon receiving the product. Customers are requested to check the package and product according to the applicable return conditions before accepting the delivery.

8. Customer Responsibility

Customers are expected to provide accurate information and cooperate with our delivery representatives. Repeated fake orders, intentional order cancellations, or refusal to receive confirmed orders may result in restrictions on future orders.

9. Website Use

Customers must not use our website for any unlawful activity, fraudulent transaction, unauthorized access, or activity that may harm Tazkia Shop or its customers.

10. Intellectual Property

All website content, including product images, logos, graphics, text, designs, and other materials published by Tazkia Shop, may not be copied, reproduced, or used commercially without prior permission.

11. Changes to Terms

Tazkia Shop reserves the right to modify, update, or change these Terms & Conditions at any time. Updated terms will be effective once published on the website.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Tazkia Shop
Mobile: 01818 832616
Email: mutasimbillh12@gmail.com

                     Refund & Return Policy

At Tazkia Shop, we want our customers to have a positive shopping experience. Please read our Refund & Return Policy carefully before placing an order.

1. Return Eligibility

A product may be eligible for return if:

• The product is damaged or defective when received.
• The wrong product was delivered.
• The wrong size/color was delivered due to our mistake.
• The received product is significantly different from the product ordered.

2. Return Request Period

Customers should contact Tazkia Shop as soon as possible after receiving the product if they identify a problem.

For return or exchange requests, please contact us within 48 hours of receiving the product.

3. Product Condition

For a return or exchange to be accepted:

• The product must be unused.
• The product must not be washed or damaged by the customer.
• Original packaging, tags, and accessories should be retained where applicable.
• Customers may be requested to provide photos or videos of the product and packaging for verification.

4. Wrong or Damaged Product

If you receive a wrong or damaged product due to our mistake, please contact us immediately with your order details and supporting photos/videos.

After verification, we may arrange a replacement or another appropriate solution.

5. Size Exchange

Size exchange may be available depending on product availability. Customers are requested to carefully check the size chart before placing an order.

If the wrong size was selected by the customer, return or delivery charges may apply to the exchange.

6. Non-Returnable Products

Products may not be eligible for return or exchange if:

• The product has been used, washed, altered, or damaged by the customer.
• The customer changes their mind after receiving the product.
• The product is damaged because of improper use or handling.
• The return request is made after the applicable return period.
• The product is returned without the required packaging, tags, or accessories where applicable.

7. Refund Policy

If a refund is approved, the refund amount and method will depend on the specific order and payment method.

Refunds may be processed after the returned product has been received and inspected by Tazkia Shop.

Delivery or courier charges may not be refundable unless the return is caused by an error on our part.

8. Exchange Policy

If an exchange is approved, the replacement product will be provided subject to availability. If the requested replacement is unavailable, Tazkia Shop may offer an alternative solution.

9. Return Delivery Charges

If the return or exchange is required because Tazkia Shop delivered the wrong or defective product, we may bear the applicable return/exchange delivery cost.

If the return or exchange is requested for reasons such as customer-selected wrong size or personal preference, applicable delivery charges may be the customer’s responsibility.

10. Order Cancellation

Customers may request cancellation before the order is dispatched. Once an order has been shipped, cancellation may not be possible.

11. Refund Processing

Approved refunds will be processed after necessary verification. The actual time required for the customer to receive the refund may depend on the selected payment method or financial service provider.

12. How to Request a Return or Refund

To request a return, exchange, or refund, please contact us with:

• Customer name
• Order number
• Mobile number
• Reason for return/refund
• Photos or videos of the product, if required

Tazkia Shop
Mobile: 01818 832616
Email: mutasimbillh12@gmail.com
Website: https://tazkia.shop/step/order-product-name/

13. Policy Updates

Tazkia Shop reserves the right to update or modify this Refund & Return Policy when necessary. Any updated policy will be published on our website.

Last Updated: September 2026